Quality is all about what people think and do the right thing right to increase reliability, manageability, operability, reusability, etc.
Digital organizations arise when the scale of the interrelations, interactions, or inter-relational interactions surpasses the silo-based organizational capacity. Quality management ensures that in an organization, products or services are consistent to meet customers’ satisfaction. Digital Quality management needs to take an overarching approach with multidisciplinary practices. Quality is everyone’s business.
This book “Quality Master: The World Class Insight about Quality” is not about discussing specific quality standards or techniques well adopted in different industries, but for sharing some insight on how to understand the multitude of quality attributes from different perspectives, recognize quality champions to inspire quality culture, set digital principles and develop the best and next digital quality management practices.
Initiatives of Quality
Initiativesofquality The very characteristics of organization today are openness, fluidity, agility, design fluency innovation, high quality, etc. Quality is embedded in everything we think, act, and influence surrounding. Everyone in the organization has some role in quality management; monitor quality and take corrective measures when necessary and possible. Quality management is basically the fundamental purpose of meeting or exceeding customers’ expectations or fulfilling employee satisfaction, and improving corporate reputation.
Initiativesofquality Quality is all about what people think and do the right thing right to increase reliability, manageability, operability, reusability, etc. High-quality enterprise consists of high-quality people, high-quality products/services, and high-quality business capabilities/processes, etc. Quality is everyone’s responsibility in the organization. Quality management needs to be a cross-functional collaborative effort, not something one team does alone in a corner, in order to improve the entire business’s effectiveness and maturity.
Initiatives Due to the digital nature of hyperconnectivity and interdependence, software applications will become more interrelated as we move to a world of systems-of-systems in which constraints govern how and what we develop. The ultimate goal of software app development is business problem-solving for either delighting customers or engaging employees to generate business value ultimately.
Initiativesofquality The very characteristics of organization today are openness, fluidity, agility, design fluency innovation, high quality, etc. Quality is embedded in everything we think, act, and influence surrounding. Everyone in the organization has some role in quality management; monitor quality and take corrective measures when necessary and possible. Quality management is basically the fundamental purpose of meeting or exceeding customers’ expectations or fulfilling employee satisfaction, and improving corporate reputation.
Initiatives Organizational management is a complex human process. Conventional traditions, outdated information, stale knowledge, ineffective processes, change inertia, etc, are like the time glue that keeps people or organizations still. Continuous improvement is the principle to achieve high quality results.
Quality is about doing the right things right the first time. High-quality enterprise consists of high-quality people, products, or services; business capabilities and processes, etc. To effectively lead the organization to reach the next level of business maturity, it’s important to shape quality as the mindset and quality as the management discipline.
