As the holiday season arrives and 2022 comes to an end, SymphonyAI Summit is honored to close out a strong 2022 with the winter reports, grid placements, and badge awardings by G2.
Here are some highlights of how Symphony SummitAI is rated on G2.com this winter as we close out the year:
IT Service Management (ITSM) Tools – Enterprise Segment
- Rated #1 for Ease of Use
- Rated #1 for Ease of Admin
- Rated #1 Easiest Setup
Enterprise IT Management – Enterprise Segment
- Rated #1 for Ease of Use
- Rated #1 for Ease of Admin
- Rated #1 for Usability
- Rated #1 for User Adoption
Read on to see how SummitAI is stacking up against the competition this winter in more detail.
SymphonyAI Summit G2 Winter 2022 Leadership Quadrant Positions
Symphony SummitAI is thrilled to announce G2 Winter 2022 Leader Quadrant position achievement in the following three categories in the G2 Grid® Report:
Enterprise IT Management Software Grid
IT Service Management (ITSM) Tools Grid
Service Desk Software Grid
SummitAI G2 Winter 2022 Category Awards
In addition to leadership quadrant positioning, SymphonyAI Summit has been awarded the following G2 badges by category:
Enterprise IT Management Category
Leader – Enterprise
Products in the Leader quadrant in the Enterprise Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
Momentum Leader
Products in the Leader tier in the Momentum Grid® rank in the top 25% of their category’s products by their users.
Leader
Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
Easiest to Use – Enterprise
The Easiest to Use product in the Usability Index earned the highest Ease of Use rating in its category.
Best Usability – Enterprise
The Best Usability product in the Usability Index earned the highest Usability rating in its category.
Easiest Admin – Enterprise
The Easiest Admin product in the Usability Index earned the highest Ease of Admin rating in its category.
Best Meets Requirements – Enterprise
The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category.
Highest User Adoption
The Highest User Adoption product in the Implementation Index earned the highest User Adoption rating in its category.
IT Service Management (ITSM) Tools Category
Leader
Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
Momentum Leader
Products in the Leader tier in the Momentum Grid® rank in the top 25% of their category’s products by their users.
High Performer – Enterprise
Products in the High Performer quadrant in the Enterprise Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category.
Easiest to Use – Enterprise
The Easiest to Use product in the Usability Index earned the highest Ease of Use rating in its category.
Easiest Admin – Enterprise
The Easiest Admin product in the Usability Index earned the highest Ease of Admin rating in its category.
Best Meets Requirements – Enterprise
The Best Meets Requirements product in the Usability Index earned the highest Meets Requirements rating in its category.
Easiest Setup – Enterprise
The Easiest Setup product in the Implementation Index earned the highest Ease of Setup rating in its category.
Leader – India
Products in the Leader quadrant in the India Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
Leader – Asia Pacific
Products in the Leader quadrant in the Asia Pacific Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
Enterprise High Performer – Asia Pacific
Products in the High Performer quadrant in the Enterprise Asia Pacific Regional Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category.
Enterprise High Performer – India
Products in the High Performer quadrant in the Enterprise India Regional Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category.
High Performer – Asia
Products in the High Performer quadrant in the Asia Regional Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category.
Service Desk – Category
Leader
Products in the Leader quadrant in the Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
High Performer – Enterprise
Products in the High Performer quadrant in the Enterprise Grid® Report have high customer Satisfaction scores and low Market Presence scores compared to the rest of the category.
Momentum Leader
Products in the Leader tier in the Momentum Grid® rank in the top 25% of their category’s products by their users.
Leader – Asia Pacific
Products in the Leader quadrant in the Asia Pacific Regional Grid® Report are rated highly by G2 users and have substantial Satisfaction and Market Presence scores.
All badge definitions sourced from G2.com.
Thank You to Our Customers – Your Reviews Matter!
We would like to sincerely thank each and every customer who took the time to review their experience with SymphonyAI Summit on G2.com. Your reviews help others in their search for the best enterprise IT service and asset management solution for their needs. As a result of your efforts, the award we are most proud to tout again as we conclude 2022, is the Users Love Us badge in all categories!
We look forward to serving you as we finish 2022 having earned these distinctions from our users as we strive to improve on and expand your customer experience and continue the momentum throughout 2023!
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